Trust & Safety

ZeroTen Media Inc ("Company," "we," "us," or "our") — a company formed in the State of Delaware, United States of America (Delaware State File Number: 10445476; EIN: 35-2937339), with its principal place of business at 1007 N Orange Street, 4th Floor 5175, Wilmington, DE, 19801.

Effective Date: September 28, 2026 | Last Updated: September 28, 2026

PromptWise is an AI creative platform. We are committed to preventing our tools from being used to create or share illegal or abusive content. This page explains what we prohibit, how we moderate, and how to report a problem. It works together with our Acceptable Use Policy and Terms of Service.

1. What We Prohibit

Our Acceptable Use Policy sets out the full list. The categories we treat most seriously include child sexual abuse material (CSAM), non-consensual intimate imagery (NCII), and content that sexualizes minors, whether real, fictional, or AI-generated. These are strictly prohibited with no exceptions.

2. How We Moderate

We use automated content moderation to screen for likely policy-violating material, including content that appears sexual in nature or that appears to involve minors. Automated moderation is not perfect and does not catch everything, so we also rely on user reports and act on content we become aware of.

We do not claim to run perceptual hash-matching against known-CSAM databases at this time. Where we describe our detection, we describe what we actually do: automated classification of content.

3. Reporting a Problem

If you encounter content on PromptWise that you believe violates our policies or the law, report it to hello@promptwise.com. Please include a link or enough detail for us to locate the content, and a short description of the issue. We review reports promptly and take action where warranted, including removing content and suspending accounts.

4. Non-Consensual Intimate Imagery (NCII)

If you are depicted in intimate imagery shared without your consent, including AI-generated or altered imagery, you or your authorized representative may request its removal by contacting hello@promptwise.com with enough information for us to locate the content and a statement that it was shared without your consent.

Consistent with the US TAKE IT DOWN Act, once we receive a valid removal request we will remove the reported content as soon as possible and no later than 48 hours after receipt, and we will make reasonable efforts to remove known identical copies.

5. Child Sexual Abuse Material (CSAM)

We have zero tolerance for CSAM. When we identify apparent CSAM, we remove it, terminate the responsible account, preserve related information as required, and report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by US law. We cooperate with lawful requests from authorities.

6. AI-Generated Content and Provenance

Content produced through PromptWise is AI-generated. Some outputs may carry provenance metadata applied by the upstream model providers we use. PromptWise does not currently apply or guarantee content credentials such as C2PA on outputs itself. Where you publish or share AI-generated content, you are responsible for any disclosure required by applicable law.

7. Enforcement

We may remove content, restrict features, and suspend or terminate accounts for violations of this page, the Acceptable Use Policy, or the Terms of Service. Serious violations, including CSAM, NCII, and sanctions violations, may result in immediate termination and referral to authorities.

8. Contact

Questions about this page: hello@promptwise.com | ZeroTen Media Inc, 1007 N Orange Street, 4th Floor 5175, Wilmington, DE, 19801.